Product Description
SAP IS-UTILITIES :
SAP IS-U is SAP Industry Specific Solution for Utilities Industry. SAP is Utilities is also referred to as SAP IS-U/CCS (Customer Care and Services) SAP Utilities (SAP IS-U) is a sales and information system that supports utility and waste disposal companies. SAP is Utilities Training is also referred to as CR&B (Customer Relations and Billing). CR&B module has numerous components such as Device Management, Billing, Customer Service and Invoicing. FICA is actually a component of the FI module serves as the AR subsidiary ledger for the CR&B receivables
SAP IS Utilities Online Training Course Content
SAP ISU Introduction
SAP IS-Utilities/CCS overview
1. Scope of Regulated and Deregulated Market for ISU
2. Recognize how SAP ISU integrated in the R/3 Environment
3. Functional scope of the ISU system
4. Basic Master Data/Basic Functions
5. Business Master Data
6. Technical master Data
7. Schedule Master Data
8. Device Master Data
9. Concept of Move-in/out process
10. Overview of Customer Interaction Centre
11. Overview of Contract account Receivables and payables
12.Overview of Device Management Module
13. Explanation of Business scenarios in ISU
14. Billing & Invoicing Module
15. Master Data and functions relevant to Billing
16. How rates and prices are mapped in the ISU system
17. Configuration of Rate Structure/Tariff Design
18. Configuration of Schema development and Rate determination process
19. Configure customizing settings for billing & invoicing Process
20. Discounts / surcharges
21. Meter reading order creation and consumption entry results process
22. Explanation of Different billing cycles like Manual billing, Interim billing, Periodic billing and
final billing
23. Bill Print out functions
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